Returns & Exchanges
At Ao5 Gallery, we want you to be completely satisfied with your new art and home decor. If your selection doesn't perfectly fit your space, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Contact our gallery associates via email or phone within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully repackage the item in its original professional crates or boxes, ensuring all protective corner guards and cushioning are intact to prevent transit damage.
Shipping and Insurance
Affix the provided shipping label and ensure the package is fully insured for its gallery value before dropping it off at an authorized carrier location.
Inspection and Refund
Once our curators inspect the returned piece for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing